Reference

Terms Conditions That Cover Your Account

The terms below set out how your adds71 account works — what you accept when you open one, how bKash, Nagad and Rocket payments are handled, and where the rules for a game round sit. Availability depends on your local law and eligible regions.

Account rulesPayment termsRound disputesSupport contact
adds71 Terms Conditions That Cover Your Account
ASK OUR DESK

Where to Ask About These Terms

A question about a clause should reach a person, not a form that disappears. Use the in-account help tab and we reply inside the account area, so the answer stays attached to your account history. Wallet issues — a bKash transfer that has not shown up, a Nagad number you need to change — go to the same desk and get routed to the cashier team. Keep your transaction ID ready; it shortens the check on our side.

In-account help tab Sign in, open the help tab and pick the terms or payment section your question belongs to. Your message reaches the team that handles that area, and the reply lands in the same thread.
Wallet and cashier queries Send the wallet name, the amount and the transaction ID from your bKash, Nagad or Rocket app. That is what the cashier team needs to trace a transfer that has not reached your account balance.
Email to our team Write to the support address shown in your account area. Use the email tied to your account so we can match the message to your details without asking you to repeat them twice.
DATA AND ACCESS

How We Handle Your Account Data

Your account data sits behind a password you set and a one-time code we send to your mobile before a sensitive change goes through. We keep wallet records — payment method, amount, transaction ID — for as long as settlement and dispute rules require, and we do not edit them after a round closes. Cookies on the site remember your session so you are not asked to sign in on every page. Ask us for a copy of what we hold, or ask for a correction, and we work through it with you.

Sign-in and codes A password gets you started, but a one-time code sent to your registered mobile confirms sensitive changes. That code is what stops someone else from opening the cashier on your account.
Cookies and session Session cookies keep you signed in while you move between the lobby and your wallet. You can clear them in your browser settings, though you will have to sign in again each time.
Wallet record keeping Each bKash, Nagad or Rocket transfer leaves a record carrying its transaction ID and status. We hold those records because settlement checks and payment disputes need them long after the round ends.
Requesting a change Write from your registered email and say exactly which detail is wrong. We may ask for a wallet statement or a photo ID before we amend a name or a mobile number on the account.

Questions About Our Terms

Most of what people ask us about these terms comes down to a handful of repeated points: when the rules start, whose wallet the money must come from, and who settles a disagreement about a round. The answers below cover those directly, and the help tab handles anything left over.

Yes. Accepting them is part of opening an adds71 account, and they stay in force while the account is active. If we revise them, the new version replaces the old one on this page.

It will not be credited to your account. Our checks match the wallet name to your registered details, so send from a wallet in your own name — Nagad and Rocket follow the same rule.

You can ask us to close it, and we will. Some wallet and settlement records stay on file for the period accounting rules set, which we explain clearly when we confirm the closure.

That turns on where you live and on the provider whose game the round ran on. Access to the lobby and to payments depends on your local law and eligible regions, so confirm your position first.

They do. A cricket market, a live table and a slot round each settle on the provider record, and the round ID or bet reference is what we work from when you raise a question.

Message the help tab straight away with the wallet name, the amount and the transaction ID. We can hold cashier activity on the account while the transfer is traced with the wallet provider.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.